Five-star care

June 20th, 2008 by Wendi Lewis

This week the Centers for Medicare and Medicaid Services (CMS) announced plans for the establishment of a new ranking system for nursing home performance. Similar to rating systems that the public is familiar with in relation to products or facilities like restaurants and hotels, the new CMS system will rate with a “star” system, with five stars being the best and one star the worst.

CMS is the federal agency that manages Medicare, the health insurance program for the elderly and disabled, and Medicaid, the health program for the poor.

On its web site, CMS says the new system is being designed as an easy way for the public to understand their assessment of quality, and will provide the public with a way to make meaningful distinctions between high-performing and low-performing homes. The rankings will be posted on the agency’s Nursing Home Compare Web Site, with plans to launch the program in December.

In June and July, the CMS is asking the public to visit its site and provide feedback about the new star rating system. A sample screen shot of the proposed star ratings also is available.

A press release on the agency web site quotes Kerry Weems, CMS acting administrator, as saying, “More than three million Americans rely on services provided by a at some point during the year. The new ‘five star’ rating system will provide a composite view of the quality and safety information currently on Compare to help beneficiaries, their families, and caregivers compare more easily.”

According to CMS, this will be the first time the agency has offered a rating system for the fee-for-service, or traditional Medicare progra. Currently, the Compare web site assists beneficiaries and their families in making choices by providing information on individual measure of quality of care, staffing, and survey inspection information.

Medicare already lists troubled in its online database, but that system can be hard for the general public to understand or to navigate. It is hoped that the new system will be easier to use, and therefore more effective for decision making.

Another hope is that by being listed as low performers with the easily identifiable star system, that are below par will be motivated to improve, CMS officials say.

Descriptive information about the quality rating system and its progress may be obtained after June 22 on the CMS Hot Topics web page.

Comments and suggestions about the new rating system should be sent to BetterCare@cms.hhs.gov.

  • Congrats to CMS for its innovative idea of introducing ‘five star’ rating system for nursing homes. It fill help the general public to identify the best. Thanks!
  • Yeah, it should have 10 star too if possible because nursing homes are very important for public health.
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