Beasley, Allen, Crow, Methvin, Portis & Miles, P.C.

A Washington state watchdog group has identified serious problems in the way its state agencies investigate allegations of abuse and neglect of elderly or disabled adults, according to Seattle (Washington) P-I.

Disability Rights Washington (DRW), a nonprofit organization that protects the rights of people with disabilities, reported numerous examples where the three state agencies charged with investigating reports of abuse and neglect failed to protect frail adults. For example, clearing a nursing home of abuse allegations against a 93-year-old resident with suspicious injuries without reviewing photographs or talking to witnesses.

The three agencies cited in the report include Adult Protective Services, Residential Care Services and Health Professions Quality Assurance. The Washington Department of Social and Health Services (DSHS) oversees both Adult Protective Services and Residential Care Services. The state Health Department oversees Health Professions Quality Assurance.

The Seattle P-I report cites 2006 data that claims only 10 percent of the more than 13,000 complaints made to Adult Protective Services were substantiated; less than 6 percent of the nearly 23,000 complaints made to Residential Care Services were substantiated; and Health Professions Quality Assurance took disciplinary action in less than 10 percent of the more than 6,500 complaints it received and pursued no criminal charges against a single facility.

All three agencies claim they have insufficient staff with inadequate training to meet the demands of their offices. A spokesperson with Residential Care Services, which investigates allegations against nursing homes and other residential services, says it has begun investigating specific reports of abuse in all facilities. And while the agency recently hired seven additional staff members, they are still too understaffed to oversee the state’s 3,000-plus licensed facilities.

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