Nursing home resident discharged, dropped off at ER

January 7th, 2009 by Jennifer Walker-Journey

Florence Ko, 81, had lived at Nu’uano Hale, a nursing home in Honolulu, for 18 months when a week before Christmas staff dropped her off at Straub Clinic & Hospital Emergency Room dressed in a hospital gown and holding her only personal belongings – a purse and a cell phone, according to the Honolulu Advertiser.

The claimed she had not paid her bill in months, and they had no choice but to discharge her. With no family to call on, officials dropped her off at the next best place they could think of, the hospital emergency room. Later that evening, Ko was taken to Aiea respite home for temporary care.

“I wish someone (at the ) had the courage to tell me what was going on,” Ko told the newspaper reporter.

A Hawaii state agency determined that that no had occurred because the had dropped Ko off at a safe place, a hospital. However, the Department of Human Services called the drop-off inappropriate, and said it would refer the case to the Department of Health.

Nu’uano Hale is rated as “poor” on a new rating system recently unveiled by the federal government, earning one star out of a possible five.

Ko is in a situation referred to by officials as the“gap group.”  Her personal finances did not allow her to qualify for but she earned too little from Social Security and an annuity to cover costs.

“We will likely see more people needing assistance,” says Anne Holton, a long-term-care ombudsman specialist with the Hawaii Executive Office on Aging. “With the boomers coming up, there’s going to be a whole new tide of people looking at that.”

  • Wow, this is shocking. You would think that they would at least contact a state assistance agency to find out what their rights where and what the options were for this person. Cold blooded move.
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