Ombudsmen provide a valuable service to the elderly. Not only do they serve as advocates to nursing home residents, they also investigate and resolve complaints and make unannounced visits to nursing homes to ensure residents’ needs are being met. An estimated 40 percent of nursing home residents have no family or friends to visit with or advocate for them.

A spokesperson with Ombudsman Services of Northern California says mandatory reporting of incidents has dropped though the number of residents in the homes has increased – a formula which doesn’t make sense. The group is concerned that the 1,600 northern California nursing homes and assisted living facilities regularly serviced by the program will begin to see a rise in senior abuse.

Instead of visiting assisted living facilities once a month and nursing homes weekly, since the budget cuts ombudsmen visits have dropped to once a year for assisted living facilities and monthly for nursing homes.

According to the report, Assemblyman Dave Jones, (D) Sacramento, has co-authored legislation to restore ombudsman funding. That bill would direct money to the ombudsman programs from fines levied against care home operators who break the law.

SOURCE: Nursing Home Abuse › CA long-term care facilities suffer from cuts to ombudsman program

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The cost to refund the program would come from penalty accounts, or accounts paid into by nursing homes who have been fined for not complying with federal and state laws.

Feuer also introduced a bill that requires nursing homes to prominently post quality care ratings so that individuals seeking long term care for family members can make educated decisions on the care options available to them. The ratings are based on a federal five-star program that rates nursing homes based on health inspection results, staffing levels and quality measures.

A third bill introduced by Feuer seeks to establish the Reverse Mortgage Elder Protection Act of 2009, offering new rights for senior citizens considering reserve mortgages. Reverse mortgages are a special type of loan that gives homeowners access to their home’s equity in cash payments to supplement income. While reverse mortgages can be beneficial, they may not always be in the best interest for seniors. The bill establishes new guidelines between consumers and reverse mortgage salespeople in an effort to protect seniors from being taken advantage of.

SOURCE: Nursing Home Abuse › California lawmaker proposes bills to protect vulnerable seniors

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But John fought back. He saw a poster in his California nursing home about the Ombudsman program, and he made a call. Ombudsmanship Program Director Kathi Toepel paid John a personal visit and, after insisting they talk privately in his room, he asked her to save his toes.

“I’m 92 years old and want to leave this world with the 10 toes the good Lord gave me,” he said.

Toepel discussed John’s case with his doctor and expressed that John was, in fact, able to make his own healthcare decisions. He wanted to save his toes, and Toepel made sure that his will was done.

John lived another 14 months, but he died the way he wanted, with his body intact. “While I understand these are very difficult decisions for family, friends and caretakers to accept, I know that John died with the dignity and respect he deserved,” Toepel said.

Ombudsmen provide a valuable service to the elderly. Not only do they serve as advocates to nursing home residents, they also investigate and resolve complaints and make unannounced visits to nursing homes to ensure residents’ needs are being met. But this valuable program is in jeopardy in California.

According to the Union Democrat, California Gov. Arnold Schwarzenegger used a line item veto to cut the Long Term Care Ombudsman Program out of the budget. The program receives about half its budget from the state. The rest is made up through federal funds and other sources.

While program officials hope the missing state funds will be raised by the community, they are meeting to find ways to through the situation.

This is a tragedy for all nursing home residents, especially the estimated 40 percent who have no family or friends to visit or advocate for them.

SOURCE: Nursing Home Abuse › California budget cuts jeopardize nursing home resident advocates

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