Chmura had scooped the ice from the ice bin at By the Lake senior assisted living facility she owns in Hayden, Idaho. She immediately had a suspect in mind – a disgruntled employee who had just joined two other employees in a walkout to protest of a firing of two employees three days prior, according to The Seattle Times.

“I won’t put up with this crap,” Chmura told the newspaper. Chmura opened the facility two years ago.

Chmura contacted Kootenai County officials and informed them of the urine-in-the-bin incident as well as suspected theft and fraud by the former employees. The facility owner accused the former employees of stealing money and prescription drugs from the assisted living center, including OxyContin and hydrocodone. She claims the three made more than $10,000 in credit card purchases for personal items such as groceries and gift cards, restaurant dinners and theater tickets.

She told police that before the walkout, the employees woke up residents and told them the assisted living center was closing and that all employees had been fired.

Chmura is part of an advocacy group that fights for stronger laws against those who abuse and neglect vulnerable adults. The group is credited with triggering the 2005 state legislation that made abusing the elderly a felony instead of a misdemeanor.

SOURCE: Nursing Home Abuse › Disgruntled employee accused of putting urine in ice bin

Disability Rights Washington (DRW), a nonprofit organization that protects the rights of people with disabilities, reported numerous examples where the three state agencies charged with investigating reports of abuse and neglect failed to protect frail adults. For example, clearing a nursing home of abuse allegations against a 93-year-old resident with suspicious injuries without reviewing photographs or talking to witnesses.

The three agencies cited in the report include Adult Protective Services, Residential Care Services and Health Professions Quality Assurance. The Washington Department of Social and Health Services (DSHS) oversees both Adult Protective Services and Residential Care Services. The state Health Department oversees Health Professions Quality Assurance.

The Seattle P-I report cites 2006 data that claims only 10 percent of the more than 13,000 complaints made to Adult Protective Services were substantiated; less than 6 percent of the nearly 23,000 complaints made to Residential Care Services were substantiated; and Health Professions Quality Assurance took disciplinary action in less than 10 percent of the more than 6,500 complaints it received and pursued no criminal charges against a single facility.

All three agencies claim they have insufficient staff with inadequate training to meet the demands of their offices. A spokesperson with Residential Care Services, which investigates allegations against nursing homes and other residential services, says it has begun investigating specific reports of abuse in all facilities. And while the agency recently hired seven additional staff members, they are still too understaffed to oversee the state’s 3,000-plus licensed facilities.

SOURCE: Nursing Home Abuse › Washington agencies accused of not investigating abuse claims